CUSTOMER ENGAGEMENT
PLATFORM
Engage Effectively in the New Normal with ReFrameQ
ReFrameQ is a dynamic Customer Engagement Platform tailored for the public sector to navigate the challenges of the post-COVID new normal. Designed to manage customer and constituent interactions seamlessly, ReFrameQ enhances operational efficiency and customer service through data-driven insights.
KEY FEATURES
Real-time interaction
Update customers in real-time about appointment statuses and new initiatives.
Comprehensive tracking
Keep track of all customer interactions, from scheduled to completed engagements.
Advanced analytics
Gain deep insights into customer behaviors, service provider performance, and service center operations.
Customization options
Personalize with your agency’s name, seal, emergency information, and specific content for communications.
Efficient appointment scheduling
Book and manage appointments effortlessly, both in-person and virtually.
Highly secure & cost effective
Offered as a SaaS, cloud-hosted solution ensuring security and affordability without licensing complexities.
DO MORE WITH REFRAMEQ
Streamlined and quick implementation (6-8 hours including training).
Mobile-friendly with easy configuration and appointment confirmations.
ADA compliant, ensuring accessibility for all users.
Engage Effectively in the New Normal with ReFrameQ
ReFrameQ: Government Customer Engagement Platform
ReFrameQ is a dynamic Customer Engagement Platform tailored for the public sector to navigate the challenges of the post-COVID new normal. Designed to manage customer and constituent interactions seamlessly, ReFrameQ enhances operational efficiency and customer service through data-driven insights.
Comprehensive tracking
Keep track of all customer interactions, from scheduled to completed engagements.
Key features
Real - time interaction
Update customers in real-time about appointment statuses and new initiatives.
Customized options
Personalize with your agency’s name, seal, emergency information, and specific content for communications.
Advanced analytics
Gain deep insights into customer behaviors, service provider performance, and service center operations.
Highly secure and cost - effective
Offered as a SaaS, cloud-hosted solution ensuring security and affordability without licensing complexities.
Efficient appointment shceduling
Book and manage appointments effortlessly, both in-person and virtually.
Streamlined and quick implementation (6-8 hours including training).
Mobile-friendly with easy configuration and appointment confirmations.
ADA compliant, ensuring accessibility for all users.
Do More with your ReFrameQ
